If you go into Task Manager, you'll notice the AcroRd32.exe is still running. If you manually shut down the process, then the user is able to launch Adobe Reader successfully. But unfortunately we see the same reoccuring problem again on multiple machines. Anyone have any ideas why the AcroRd32.exe.
Active1 year, 7 months ago
After updating my Windows 10 to creators update (build 15063.138) when I restart or shutdown the PC a screen appears and shows a 'G' app which is preventing the operation.
- AcroRd32.exe is loaded when your browser opens a pdf, however when you close the pdf the process keeps on running in the background. This is supposedly to make subsequent pdf loads a bit quicker. The process uses around 30meg of RAM and some people report increasing memory usage.
- Acrord32.exe Hang errors are very common during PC loopholes that instantly comply with recent malware or virus disease recovery and a prior shutdown. Such episodes often end in the corruption or even maybe absolute deletion of Windows system data documents.
- 2) Go to Processes tab and select AcroRd32.exe process. 3) Right Click on the Acrobat process and select Create Dump File. 4) Compress and share the dump file created via some file sharing server.
- Acrobat.exe and Acrord32.exe Windows processes are open after closing browser. Do one of the following solutions: Solution 1: Close all open browsers on your computer and wait 5 to 7 minutes. Solution 2: Open Acrobat manually and use the exit command to close the application. Open Acrobat or Adobe Reader.
Is there a way to determine which application it is, or find out more details about it?
I do not see any 'g' running process or installed application in my system.
bertiebAcrord32 Download
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WetroposWetropos
2 Answers
Process Monitor will give you much more information about what is running and what those processes are doing.
- Begin the shutdown
- Cancel once hung
- Run Process Monitor and see what is going on.
Then enable verbose shutdown messages:
- Run gpedit.msc from the Start menu search
- Go to Computer Configuration > Administrative Templates > System
- In the right pane, double-click on Verbose vs normal status messages
You can also get detailed information about shutdown using the Windows SDK:
HackSlashHackSlash2,80733 gold badges1010 silver badges2626 bronze badges
Yes has a way to find the hide process and kill it.But for that you will need a special tool called 'Process Explorer' you can download it from here.
I never hear a process called 'G' , but sound like it's a rundll32.exe task , so find it on the process explorer and have a look in the tree of process running under the rundll32.
PS: If you don't find the process in the Process Explorer the chances of you have a malware/virus/worm is big. So my suggestion is to have your PC scanned with a good anti-virus.
AlexrgsAlexrgs
protected by Community♦Jun 14 '17 at 17:51
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Issue
The Acrobat.exe or Acrord32.exe process remains in Task Manager after you view a PDF file in the web browser.
Detail
Adobe Acrobat and Adobe Reader are designed to continue running for a few minutes after you close the browser window in which you viewed PDF files.
Solutions
Do one of the following solutions:
Solution 1: Close all open browsers on your computer and wait 5 to 7 minutes.
Solution 2: Open Acrobat manually and use the exit command to close the application.
1. Open Acrobat or Adobe Reader.
2. Select File > Exit.
Solution 3: End the Acrobat.exe or Acrord32.exe process manually.
-- For Acrobat:
1. Select Start > Run and type taskmgr in the Open text box.
2. Select the Processes tab.
3. Select Acrobat.exe and click End Process.
-- For Adobe Reader:
1. Select Start > Run and type taskmgr in the Open text box.
2. Select the Processes tab.
3. Select Acrord32.exe and click End Process.
Background information
Acrobat and Adobe Reader continually check the web browser for open PDF documents. In certain circumstances Acrobat and Adobe Reader detect that an open document condition exists in the browser when in fact there are no PDF files open. The browser plug-in stores files in the browser cache, which may cause the browser to report an incorrect condition until the browser is closed. In addition, applications with hooks into Internet Explorer may causeAcrobat and Adobe Reader to detect an open browser even when the browser appears to be closed.
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